Knowledgebase: Access: Authentication
Set up Microsoft Authenticator on iPhone as an MFA factor
Posted by , Last modified by on April 27, 2020 02:04 PM

This guide will provide instructions on applying multi-factor authentication to your NSU account using the Microsoft Authenticator mobile app on your Apple device (e.g. smartphone or tablet). Multi-factor authentication ensures your account stays secure. Microsoft Authenticator will prompt for you to approve new sign-ins, making it more difficult for other people to sign into your account.

Note: In this article, I will refer to a mobile device as "device", but this will likely be your smartphone. This authentication method will be of much more use to you by using a device you will have with you most often.

1. Navigate to the web address. Click "Add method".

2. Ensure "Authenticator app" is shown in the drop-down field. If it isn't, click the down arrow towards the right and select "Authenticator app" from the choices given. Click "Next".

3. Open your Apple device and open the App Store. In the following image, it is the fourth icon on the second row from the top.

4. Search for "microsoft authenticator" in the store (search icon is at the bottom of the screen when you open the App Store). In the suggestions below the search bar, tap on the suggestion that says "Microsoft Authenticator" with an icon with a blue background and white lock in the middle, to the left of the text. If this suggestion does not show, you can search for it manually on the store and it should be the first app on the page.

5. Tap on the "Get" button. In the image below, "Get" is replaced with "Open". When you see "Open", tap on Open to open the App.