How to report phishing/spam emails
Posted by Evan White, Last modified by Phillip Martin on June 04, 2020 04:31 PM
All email accounts at NSU can report suspicious email. If many people report a certain phishing email, it will be removed from the inbox of all recipients, preventing exposure to potential victims. The Report Phishing button, with the icon shown above, is available for Outlook 2016 for Mac or PC, Outlook for Android and iOS, and Outlook on the web, when logged into an NSU email account.
These articles have further detail on each version of Outlook:
Generally, on PC, this button will be shown in the ribbon, which will report the email currently in the reading pane:
On other platforms, such as mobile and the web, there will be three dots shown in the reading pane. This will open a menu containing the Report Phish button:
Which emails should be reported?
A spam email will usually be sent to hundreds of people from a single hacked account, usually those that leave their passwords the default.
A few common spam attacks we have encountered:
How can I prevent my account from being used for spam attacks?
Please set a password other than the issued/default password by following the steps at https://aka.ms/passwordchange. Attackers become aware of the default password and harvest information to attack accounts which have not set their own password.