Adding a Shared Mailbox to Outlook App (macOS)
Posted by Jorge Rodriguez on July 15, 2022 09:24 AM

Instructions for adding a shared mailbox to your account in Outlook for Mac with your Office 365 account

1.    Open Outlook for Mac

2.    Click ‘File’

3.    Hover over ‘Open’ then click ‘Shared Mailbox…’

File>Open>Shared Mailbox 

4.    Type the name of the desired Shared Mailbox to add, then click ‘Add’.

Search for Shared Mailbox

5.    The system will verify if your account has permissions to add the mailbox, and if so, it will now appear within the left side pane of Outlook.  Be sure to click the arrow next to the mailbox name to expand the folder and see all sub folders such as ‘Inbox’, ‘Sent’, etc.
Shared Mailbox

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