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Several users have access to multiple email addresses, often shared with other employees in the same department. Examples of this include; registrar@nsula.edu and scholars@nsula.edu. Even if you have access to these addresses, the mailbox still needs to b...
Some users have reported that their search bar is missing in Outlook, or would like assistance with some added search functionality. The following article will help you add the "Search" tab to your ribbon in Outlook to alleviate these issues. Begin by o...
To add a shared mailbox to the iOS Outlook Mobile App: 1. Download the Outlook Mobile App on the App Store.  When you open Outlook, and log into your nsula email. 2. Open the app and tap on your Outlook icon in the top left corner of the screen. 3. A s...
To add a shared mailbox to your Outlook Web Access: 1. Go to office365.nsula.edu [https://support.nsula.edu/staff/office365.nsula.edu] and log in. 2. Once logged in, there should be an object called FOLDERS on the left of the screen.  Right click on FOL...
Instructions for adding a shared mailbox to your account in Outlook for Mac with your Office 365 account 1.    Open Outlook for Mac 2.    Click ‘File’ 3.    Hover over ‘Open’ then click ‘Shared Mailbox…’   4.    Type the name of the desired Share...
To add a shared mailbox to your Outlook Desktop App: 1. Open the OUTLOOK DESKTOP APP (icon here) 2. Once opened, click on FILE in the top left corner of the screen 3. On the next screen, there should be a box that says ACCOUNT SETTINGS.  Click on that,...
If you have a Team in Microsoft Teams that has a file share on it, you might want to synchronize that files section from the team to your computer so you can access it through windows explorer. This article will assume that you already have Microsoft Te...
Our Macs and MacBooks on campus have a selection of extra applications available to be installed with no administrator credentials necessary. This selection includes Microsoft Teams, Google Chrome, VMware Horizon View, and more. To access the self-servi...
Clearing your browser cache and cookies can resolve issues you encounter, such as; profiles automatically signing in or other sign in issues, web pages not loading correctly (especially if they usually work fine), and your web browser being slow or sluggi...
Clearing your browser cache and cookies can resolve issues you encounter, such as; profiles automatically signing in or other sign in issues, web pages not loading correctly (especially if they usually work fine), and your web browser being slow or sluggi...
In the Safari app  on your Mac, choose Safari > Preferences _From there, click the Privacy tab, _Then Click_ Manage Website Data _next to the_ "Cookies and website data" _text __ From there, click _Remove All_ to delete all cookies in the browser. ...
CLEAR YOUR WEB BROWSER'S CACHE, COOKIES, AND HISTORY NOTES: * Clearing your web browser's cache, cookies, and history may remove some data that you wish to keep. For details, see About cache, cookies, and history below. * For desktop browsers, to q...
Sometimes a document will require a digital signature.  In Adobe Acrobat DC, you will need to add a signature that allows you to sign the document digitally.  To create a new signature, follow the instructions below. 1 - Open Adobe Acrobat DC. 2 - When ...
Sometimes even when setting Adobe Acrobat DC as the Default, downloaded PDFs will open in Chrome instead.  This is because Chrome is set to use it's integrated PDF viewer when files are downloaded by default.  You will need to turn this off to make it go ...
NOTE: To access another person's calendar, that person must have granted you permission to it.  * Open OUTLOOK. * Click the CALENDAR tab. * Click OPEN CALENDAR, then click OPEN SHARED CALENDAR.   * Enter the name or email address of the person ...
1. Open any one of the office programs (such as Word or Excel) and click on the File menu item. 2. Then click on Options. 3. Now head into the Save settings. 4. On the right hand side you will see a check box labeled "Save to computer by default", c...
All email accounts at NSU can report suspicious email. If many people report a certain phishing email, it will be removed from the inbox of all recipients, preventing exposure to potential victims. The _Report Phishing_ button, with the icon shown above, ...
Included as a feature in MacOS, users have the ability to take pictures of either their entire, or simply a portion of, their screen. In order to take a picture of your entire screen, hold down the Command, Shift and 3 keys: This will take a picture o...
For Windows: Any time you want to change the work or school folders you sync on your computer, right-click that blue cloud icon in the taskbar notification area, and select Settings > Account > Choose folders. Find other information about your account a...
Whether you're the leader of a department, lecturer of classes, supervisor of student employees, or officer of an RSO, Microsoft Teams makes it easy to organize, meet, and collaborate remotely at NSU. Instant messaging and calling between anyone at NSU is...
The following are instructions on how to install Office 365 applications (Microsoft Word, Microsoft Excel, etc.). Navigate to the MyNSU homepage at https://my.nsula.edu/ [https://my.nsula.edu/]. Now click the "Office 365/Email" link. You should now be...
Whether you're the leader of a department, lecturer of classes, supervisor of student employees, or officer of an RSO, Microsoft Teams at makes it easy to organize, meet, and collaborate remotely at NSU. Instant messaging and calling between anyone at NSU...
1. OPEN MICROSOFT OUTLOOK AND THEN OPEN THE ADDRESS BOOK. Open up Microsoft Outlook and click on the Address Book button to open it. 2. Locate the distribution list by typing the full or partial name of it. Then double click on the DL to open it. *...
Whether you're the leader of a department, lecturer of classes, supervisor of student employees, or officer of an RSO, Microsoft Teams at makes it easy to organize, meet, and collaborate remotely at NSU. Instant messaging and calling between anyone at NSU...
How to initiate a recording of a WebEx meeting and download the video. Additionally, how to use WebEx as a video recording tool for completing video presentation assignments. ------------------------- Cisco WebEx Meetings is available to all students, f...
1. Open OUTLOOK 2. Select FILE > ACCOUNT SETTINGS > ACCOUNT SETTINGS... 3. On the EMAIL TAB, Doube click your email account 4. Select -  5. On the ADVANCED tab, under OPEN THESE ADDITIONAL MAILBOXES, select the mailbox you want to remove and then ...
If you receive an email you think is suspicious, you can now report it directly from within Outlook. This works for Outlook on Android, iPad, iPhone, Mac, PC, and in webmail. When you report a message it will be analyzed, and if it is malicious the messag...
If you receive an email you think is suspicious, you can now report it directly from within Outlook. This works for Outlook on Android, iPad, iPhone, Mac, PC, and in webmail. When you report a message it will be analyzed, and if it is malicious the messag...
If you receive an email you think is suspicious, you can now report it directly from within Outlook. This works for Outlook on Android, iPad, iPhone, Mac, PC, and in webmail. When you report a message it will be analyzed, and if it is malicious the messag...
If you receive an email you think is suspicious, you can now report it directly from within Outlook. This works for Outlook on Android, iPad, iPhone, Mac, PC, and in webmail. When you report a message it will be analyzed, and if it is malicious the messag...
If you are experiencing technical issues and would like to request support, you can do so using our support site. This guide will show you how to quickly and easily access this function and get the help you need. First, you need to follow this address t...
The following article will walk you through the setup of the campus Wifi on your Android phone or tablet. First, open the "Settings" app on your device. Tap on "Connections". Tap on "Wi-Fi". Tap on "nsula". Configuring this properly is imperativ...
How to access the WebEx portal at nsula.webex.com and set up or join a meeting. ------------------------- Cisco WebEx Meetings is available to all students, faculty, and staff at NSU. Our paid services from WebEx have benefits like global call-in capabi...
How to present or broadcast the contents of your own computer's screen to all participants of a WebEx meeting. ------------------------- Cisco WebEx Meetings is available to all students, faculty, and staff at NSU. Our paid services from WebEx have bene...
These instructions will guide you through connecting to the NSU VMware Horizon Client server to access virtual desktops on campus. To begin, launch the VMware Horizon Client desktop application: Either double-click the box with the plus sign in the to...
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